Client: A boutique interior design studio managing high-end projects
Challenges
Multiple vendors from carpenters to light designers created communication challenges
Delays, miscommunication, and budget overruns were common
The founder was manually tracking timelines on Excel, often missing critical updates
The OMX FLOW Solution
Phase-Wise Task Automation: Projects were split into milestones (Design, Materials, Installation), each with automated tasks and reminders
Vendor Coordination Tools: Vendors received access to specific task boards, reducing back-and-forth and delays
Expense Approval & Budget Controls: Managers could approve or flag payments within the system, keeping budgets tight
Results & Impact
40% reduction in missed timelines
2x improvement in vendor collaboration
30% decrease in budget overruns
Reflection:
Creativity thrives in structure. OMX Sync gave this design firm a professional edge while retaining their artistic freedom.