OMX Digital

OMX FLOW

Case Study on

Digital Marketing Agencies – Task & Client Management

Client: A performance marketing agency scaling to 20+ clients

Challenges

Creative teams, ad strategists, and account managers faced significant coordination challenges:

Campaign timelines frequently slipped

Client approvals were constantly delayed

Tracking team activities became a full-time job in itself

The OMX FLOW Solution

Automated Task Assignment: Campaigns were broken into actionable tasks with deadlines and dependencies, assigned to the right team members

Client Approval Workflows: Clients received branded, trackable links for reviewing and approving creatives in a few clicks

Live Project Dashboards: Real-time visibility into task progress, timelines, and resource utilization

Results & Impact

35% faster campaign execution

50% quicker client sign-off times

45% improvement in cross-team collaboration

Reflection:

Creative chaos turned into organized execution. With OMX Sync, this agency scaled operations without burning out the team or compromising quality.