Client: A real estate developer of premium residential projects
Challenges
Their high-ticket clientele expected fast, professional responses
Many leads were unqualified, wasting the sales team's time
Site visits were often unorganized and poorly followed-up
The OMX Sales Solution
Smart Lead Qualification: Automatically segmented leads based on budget, location, and intent
WhatsApp Automation: Instant replies with brochures, floor plans, and personalized property info
Site Visit Scheduler: Synced with team calendars to automate visit booking and reminders
Results & Impact
Sales-qualified leads increased by 55% through better lead qualification
Sales team's conversion time decreased due to better-qualified leads
Site visit no-show rates dropped by 30% thanks to automated confirmations