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OMX Flow

Case Study on

Corporate Offices – HR & Employee Engagement Automation

Client: A growing IT company with over 500 employees across 3 locations

Corporate Offices – HR & Employee Engagement Automation

Challenges

HR was overwhelmed with repetitive tasks and employee management issues:

HR was inundated with repetitive questions about leave balance, policies, and holidays

Manual attendance and leave approval created bottlenecks

Employees felt disconnected from the organization

The OMX Flow Solution

WhatsApp HR Chatbot: Handled FAQs, leave requests, and policy queries 24/7

Attendance Automation: QR code-based attendance check-in integrated with geo-tracking for field teams

Employee Engagement: AI-driven announcements, surveys, and pulse checks kept teams engaged

Results & Impact

50% reduction in HR support tickets through automated responses to common queries

60% improvement in attendance accuracy with QR code and geo-tracking integration

Noticeable boost in employee morale due to timely updates and recognition